TERMS & CONDITIONS FOR BOOKINGS & PURCHASES WITH B & L TRAVEL PTE LTD
Customers are deemed to have read, understood and accepted the following conditions:
|Air-Ticket Sales terms and
- Prices shown are in Singapore Dollars
unless otherwise stated.
- Prices and ticketing conditions are
subject to change without prior notice.
- Prices are subject to surcharges
during peak and holiday period.
- Customers have to undertake entire
responsibility to ensure that they have met fully with the Entry
Visa(s) requirements of the countries or destinations that they are
- Customers are requested to kindly
check directly with the country embassies concerned
to ensure full Entry Visas Compliance
- All prices displayed or provided are
indicative only and are not deemed to be binding on B & L Travel
until full payment have been acknowledged and accepted by B & L
- All prices displayed is an
"invitation to treat" and does not constitute an offer by
B & L Travel.
- B & L Travel reserves the right to
terminate any booking or transaction and refund any collected money
(if any) to the customer.
- B & L Travel may provide advisory
information but cannot undertake any responsibility
or liability for any changes in information.
- All prices, unless otherwise stated, exclude
surcharges, airport taxes and
other mandatory entry or exit taxes to be paid by passengers
- Any bookings or issue of tickets is
subject to acceptance by B & L Travel.
- B & L Travel will not be
responsible for any errors or omission regarding prices or other
Tour members are deemed to have read, understood and accepted the following conditions:
PROGRAMS/ SERVICES/ CONDITIONS
The package/ tour/ extension prices exclude laundry, room services, unspecified
meals or tours, beverages, porterages, excess baggage charge, passport and visa
costs, airport taxes, personal and baggage insurance, tips and all other items
of a personal nature. Programs, tour prices, services and conditions are correct
as at the time of publication, but are subject to revision
without notice in the event of unforeseen circumstances like currency
fluctuations, increase in hotel rates, air fares, local taxes, etc. Actual
prices, programs, services and conditions will be given at the time of booking
arrangements for the provision of transport, accommodation, sightseeing and
other services are made by B & L Travel Pte Ltd.
B & L Travel Pte Ltd and
B&L Appointed Travel Agents are forthwith collectively known as The Company.
All Prices stated are for
CASH payment only. We accept American Express, Diner's Club
International, Master Card and Visa Credit cards. A charge of 4% of the total
price is levied on transactions via credit cards. No waiver of surcharge is
Unless otherwise stated in our quotation, the following deposit payment is required upon booking of holidays packages:
total price below S$500.
for total price between $500 & S$1000.
for total price above S$1000.
note that payment of deposit does not constitute confirmation of tour.
Full payment of the package is required 14 days before departure or upon
confirmation of land services.
Notification of cancellation of booking of ticket / tour / hotel must be made in writing and received by
The Company to be effective and to avoid misunderstanding.
otherwise stated in our quotation, the following cancellation fees will be levied:
of tour fare for cancellation made after confirmation of tour package.
of tour fare for cancellation made less than 14 days before departure date.
of tour fare for cancellation made less than 7 days before departure date.
OF UNUSED SERVICES
No refunds, either in part or full, will be made for unused air tickets, ground
transportation, meals and accommodation or sightseeing tours not taken during
the tour period.
administrative fee of S$50 (or as specified by airline) per person per amendment will be
imposed for any travel amendments. Notification of amendments must be advised
30 days before departure date. If notification is less than 30 days,
cancellation charges will be imposed according to the above cancellation table.
OF STAY/ RETURN FLIGHT
An extension of stay at the end of the tour is permitted, subject to the maximum
validity and restrictions of the air ticket as well as seats availability.
An additional charge ($100 per person) and other charges will be borne by tour member.
Flight and accommodation reservations during your extended stay should be made
prior to the commencement of the tour. If flight extensions are not confirm 2
weeks prior to departure, you will have to follow the original return date to
Singapore. Extensions are at your own expense and transfers will not be
All tour participants are
required to purchase a Travel Insurance policy prior
to the commencement of your holiday.
15 July 2015 onwards, our travel agency is required to ask if you wish to
purchase travel insurance that includes coverage for business insolvency of
travel agencies when:
are buying a leisure prduct / package; or
travel product / package costs at least S$1,000 (including GST) per person; or
are paying a deposit or payment of at least S$500 per person.
The Company reserves the right to cancel any tour prior to departure for any
reason whatsoever, including but not limited to an insufficient number of
participants. Should this happen, the entire payment will be refunded without
prior obligations or liability on this part of The Company.
Airline schedules and local conditions may affect accommodation and routings.
Should this occur, The Company shall endeavour to substitute a suitable
arrangement of similar value.
Company reserves the right to alter any route, itinerary and/ or accommodation
without prior notice to passenger if it shall in its sole and absolute
discretion think this fit or in case of force majeure.
The Company reserves the right to cancel or withdraw any itinerary or booking
made for a client. The Company also has the right to decline acceptance or to
retain any member as a member of the tour if it appears that such person(s) is
likely to endanger the health or safety, or impair the comfort and enjoyment of
others on the tour.
The Company further reserves the right to cancel any reservations of, for any
reason, whatsoever, any carrier, hotel or contractor refuses to allow the person
concerned to participate in the tour. In any of the above-mentioned events, The
Company’s sole liability shall be limited to a refund of any monies paid, less
the amount for service already utilised plus administration fees.
It is a passenger’s responsibility to obtain a passport valid for at least 6
months from date of departure and visa. Please consult your travel agent and
local consulate/ embassy on visa requirements. The Company cannot be held
responsible or liable for any expenses, reimbursement or refund of ticket / tour prices
if any passenger is deported or refused entry by any country before departure or
during the tour for whatsoever reason, including but not limited to
non-possession of necessary visa.
One piece of baggage not exceeding 20 kilograms per person is allowed. The
suitcase size should not exceed 736mm x 254 mm
(29” x 20” x 10”). Excess baggage must be paid at point of check-in by
passenger. Only one piece of hand luggage (55cm x 40cm x 20 cm, up to 7 kg) is
allowed. The Company assumes no responsibility for any loss or damage to baggage
or belongings whilst they are in the custody of airlines, other transportation
companies, accommodation supplier or the passenger. However, The Company will
assist you in making the relevant claims provided it does not interfere with,
inconvenience or hamper the conduct of the tour or other members of the tour
Meals will be provided as specified in the tour itinerary.
In the event that accommodation selected hotel is not available, every effort
will be made for an alternative in another hotel of similar standard. Unless
specially mentioned, all rooms will be on “run-of-house” basis.
Any limitations which apply to the carrier’s liability in respect of air
transport as a result of the Warsaw convention (in amended or unamended form)
shall apply for the benefit of the organiser and seller of the tour/ holiday.
If there be any special request regarding special meals, dietary requirements,
adjoining rooms etc,
inform us when booking. Such requests are
subject to confirmation and availability.
All exchange orders, receipts, contracts and tickets, coupons and orders issued
by the Company are subject to any and/ or all tariffs and terms of conditions
under which any accommodation, transportation and other services whatsoever are
provided by hotels, transport companies, airlines, railroad lines, cruise
lines, owners or contractors concerned.
acceptance of such exchange orders, receipts, contracts and tickets, the
passenger is deemed to have agreed on the following:
Every person participating in any tour/ holiday organised by The Company
shall be regarded as carrying his own risk with respect to loss or injury to
person or property.
The traveller accepts full responsibility for losses and expenses due to
delay, sickness, weather, strikes, war, quarantine or acts of God.
The Company, their employees or agents assisting or collaborating with
them is not liable for any loss, injury, accident, damage, delay or expense
which may arise in anyway whatsoever during the tour / holiday.
The Company is only an acting agent for the holiday components and will
not be held responsible for any charges, acts of discretion or inconvenience
caused by suppliers and sales agents.
In no case shall The Company or their employees or agents be held liable
for any causes outside their reasonable control or from any act or omission of
Any complaints/ claims have to made in writing within 7 days from the date of
return. No responsibility is accepted in respect of any complaints/ claims which
are made after 14 days return.
VARIATION OF CONDITIONS
These conditions cannot be altered or waived except by written agreement between
the passenger and the company.